We collect the information necessary to serve you, including:

• Name, email address, and phone number
• Shipping and billing address
• Payment details necessary to process your order (processed securely by our payment provider)
• Purchase history and, if applicable, your status as a professional customer or member
• Browsing data collected through cookies (see section 4)

We use this information to process orders, send shipping confirmations and updates, respond to your inquiries, manage access to our academy and membership benefits, prevent fraud, and continuously improve your experience with our store.

If you provide us with your phone number, we may send you transactional messages by SMS or WhatsApp related to your account and orders. You can opt out of these communications at any time — see our Messaging Notice for details on how to do so.

We use cookies and similar technologies to remember your preferences, analyze browsing behavior, and offer you a more personalized experience, including relevant content and offers. You can manage or disable cookies from your browser settings; please note this may affect some site features.

We protect your information through reasonable technical and organizational measures, including encrypted connections and access control restricted to authorized personnel and providers only. No system is 100% foolproof, but we work actively to safeguard your data.

We do not sell or rent your personal information to third parties. We only share it when necessary to operate our service, for example with: payment processing platforms, logistics and shipping providers, and the technology tools we use to manage the store, the academy, and customer service. These providers only access the information necessary to fulfill their function.

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, including legal, accounting, or reporting obligations, unless the law requires or permits a different retention period.

Our services are intended for people over 18 years of age. We do not knowingly collect information from minors. If you have reason to believe we have collected data from a minor, please contact us to have it removed.

Depending on your location, you may have the right to access, correct, delete, or request a copy of your personal data, as well as to object to or restrict certain uses of your information. To exercise these rights, write to us at ayuda@destelayr.com and we will address your request in accordance with applicable law.

We may update this policy occasionally to reflect changes in our practices or for legal reasons. We recommend reviewing it regularly. The date of the last update appears at the bottom of this page.